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Social Media and Crisis Management

Event Details

Social Media and Crisis Management

Time: October 25, 2011 from 4pm to 7:30pm
Location: IBM Forum
Street: Avenue du Bourget/Bourgetlaan, 42
City/Town: 1130 Brussels
Website or Map: http://www-05.ibm.com/be/ibmf…
Phone: +32 2 339 55 60
Event Type: social media, crisis management
Latest Activity: Oct 26, 2011

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Event Description

Can social media help you manage a crisis? 


Speakers from the corporate, institutional and consulting worlds will be sharing their insights and experience in the field of social media communication and crisis management at this late afternoon event.


On the panel:

Aurélie Valtat, formerly responsible for online communications at Eurocontrol has recently taken up the same challenge for the European Council.

Caroline Sapriel, consultant and expert in crisis communication with over 20 years’ experience in risk and crisis management, corporate and public affairs. 

Philippe Borremans, author of Conversationblog.com, social media consultant, speaker and trainer, Chief Social Media Officer at Van Marcke Group.

Philip Weiss, chief Hyperthinker and founder of ZN, a Brussels-based eCommunication agency.

Yves van Seters, Media Relations & External Communications

IBM Belgium & Luxembourg with Andrada Morar from Ketchum Pleon


This IABC event is supported by ZN and the venue is kindly provided by IBM.


Please don't forget to register at the link below:


Participation: €45 (€35 for IABC Members).


If you require an invoice, or another form of payment, please contact me (phil@zn.be) and I will assist you in any way I can.

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Comment by Aurelie Valtat on October 26, 2011 at 14:41
the final version of the storify is now available at http://aurelievaltat.eu/highlights-of-the-social-media-and-crisis-m... - enjoy and share!
Comment by Philip Weiss on October 26, 2011 at 10:10

And here is the link to the presentation of Philippe Borremans (also pdf - sorry no moving smoke ;)


Comment by Philip Weiss on October 26, 2011 at 10:09

You can download the pdf of the presentation of Caroline Sapriel here:


Comment by Philip Weiss on October 26, 2011 at 10:00

Link to my presentation from yesterday on Social Media and Crisis Communication:


Comment by Benedictus NIEUWENHUIS on October 25, 2011 at 23:19


The panel during the discussion.



Philippe Weiss during his talk!

Comment by Aurelie Valtat on October 25, 2011 at 22:34

Just created a Storify for the event, but I don't have all the links to the speakers' presentations, so as soon as they're available online, let me know so I can add them and make any changes you think are necessary. I would only then publicise the Storify to a broader audience...


Comment by Nicholas Brooke on October 24, 2011 at 12:48

Just published  the 5 myths of building a social media policy as a teaser for tomorrow http://ning.it/ofNQ7t your input is welcome.

The words ‘social media’ still strikes fear and confusion in the hearts of most corporate communication teams.  The result of this fear is a knee jerk reaction by corporate executives.  From our direct experience of these challenges, we have captured five of the most common recurring myths that can create damaging or wasteful projects inside large companies.  Find out what they are and what you can do about it.


read more http://ning.it/ofNQ7t

Comment by Philip Weiss on October 23, 2011 at 15:50
Don't forget to complete your registration (here) by Monday at the latest!  If you have any questions about the registration or require an invoice or a different transaction to make the payment, please contact Jean (jean@zn.be)
Comment by Philip Weiss on October 17, 2011 at 20:49
Please note that Yves van Seters from IBM will also be joining the panel next week to share his experience and approach to social media crisis management!
Comment by Aurelie Valtat on October 11, 2011 at 14:25

Hi Mathew, I'll be looking at enablers and challenges of crisis comms with social media in an institutional framework, with examples from Eurocontrol and the Council, but also national governments, so not specifically on the Euro crisis.

Philippe - that's great, thanks!

Will be advertising the event to my networks tonight!

See you all soon

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